Terms of service

Welcome to Zansi Glow™. By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully before using our website.

1. Use of Our Website

You agree to use the Zansi Glow™ website only for lawful purposes. You must not misuse the website, attempt to interfere with its operation, or use our content without permission.

2. Products & Product Information

We make every effort to display our products, descriptions, images, prices, and availability accurately. However, colours, packaging, and product appearance may vary slightly from images shown online.

We reserve the right to update product information, prices, or availability at any time without prior notice.

3. Orders

When you place an order, you agree that the information you provide is accurate and complete.

Zansi Glow™ reserves the right to refuse or cancel an order where necessary, including in cases of incorrect pricing, product availability issues, suspected fraudulent activity, or incorrect customer information.

4. Pricing & Payment

All prices displayed on our website are subject to change without notice.

Payment must be completed according to the payment options available at checkout. Where Cash on Delivery is offered, customers agree to accept and pay for their order upon delivery.

5. Shipping

We currently ship within South Africa only.

Our standard delivery timeframe is approximately 2–4 business days, although delivery times may vary depending on location, courier availability, public holidays, and circumstances beyond our control.

Please ensure your delivery details are accurate when placing your order.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Due to hygiene reasons, opened or used skincare products may not be eligible for return.

7. Skincare Disclaimer

Our products are cosmetic skincare products and are not intended to diagnose, treat, cure, or prevent medical conditions.

Individual results may vary. We recommend reading the ingredients and performing a patch test before using a new skincare product.

If you experience irritation or an adverse reaction, discontinue use and seek appropriate professional advice.

8. Intellectual Property

All content belonging to Zansi Glow™, including our brand name, logo, photographs, graphics, text, product descriptions, and website content, is protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our written permission.

9. Third-Party Services

Our website may use third-party services such as payment providers, delivery companies, analytics services, and other platforms. Your use of those services may also be subject to their respective terms and policies.

10. Limitation of Liability

To the extent permitted by applicable law, Zansi Glow™ will not be responsible for losses or delays caused by circumstances outside our reasonable control, including courier delays, incorrect customer information, technical issues, or events beyond our control.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited.

11. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

Zansi Glow™
📧 info.zansiglow@gmail.com

Zansi Glow™ — Your skin. Your confidence. Your glow. ✨